Monthly Archives: October 2018

Your EQ and Your Leadership.

An online short course in EMOTIONALLY INTELLIGENT LEADERSHIP. Add to your leadership skill set. Learn about the power of emotional intelligence in your leadership. Rise in your life and organisation. Lead people with vision and intent. Learn in your own … Continue reading

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How To Build Extreme Customer Loyalty.

A satisfied customer is NOT always a loyal customer. For many years the goal has been ‘satisfied’ customers. Satisfaction is important, but it is not a guarantee that customers will continue to buy from you. Loyalty is built when you … Continue reading

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Your EQ and Your Verbal Combat

From time to time your hear your people or peers speak rashly, unjustly and even wrongly. Undoubtedly you think about ‘combatting’ these individuals verbally but you find that you are timid or just embarrassed to speak. You owe it to … Continue reading

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Your EQ and Your Individuality

Individuality must not be confused as eccentricity. The development of your EQ as a leader will ensure that you behave in a manner that is your individuality. You will be able to relate to and lead people in a way … Continue reading

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How To Make Ethical And Compliant Decisions As A Leader.

Leaders with a higher developed emotional intelligence, have a vastly greater understanding of the issues of ethics and compliance. Have a look at Marcus’ online short course called LEADING WITH EMOTIONAL INTELLIGENCE So what are Ethics and Compliance?   Compliance is following … Continue reading

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EQ Is The Missing Link.

Yes you are a great leader and you have experience in your industry. Many times you do think that there could be more to your leadership, a sharpening of skills. There is something missing that could enhance your leadership even more. … Continue reading

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Your EQ And Working The Problem

We all have problems. The development of your emotional intelligence is a fantastic way to work the problem. One of the criteria for the selection of the early astronauts was their level of emotional intelligence. The ability to remain calm … Continue reading

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